Start Surveying Customers with Kajabi
Taking surveys is an important part of any business strategy. The purpose is to get to know your customers better and find out how you can improve their experience. But how do you create surveys that will get the information you need while still being interesting and engaging to your customers?
Enter Kajabi Surveys. Kajabi is an easy-to-use platform that makes it simple to design and deliver surveys to get the feedback you’re looking for. In this article, I’ll show you run through the different features of Kajabi and how to create a survey for your customers.
What is Kajabi?
Kajabi is an all-in-one platform designed to help you launch and grow your online business, from creating a website to managing course content, marketing and monetizing. On top of that, it also offers survey capabilities that allow you to interact with your customers in a more meaningful way.
Why should you survey your customers?
Surveying your customers is a great way to get valuable data that can help inform your business decisions. You can find out what customers think of your products and services, how they’re using them, what they’d like to see improved, and much more. This can help you understand who your customers are and how you can create better experiences for them.
What are the features of Kajabi Surveys?
Kajabi Surveys has a few key features that make it a great choice for designing and delivering surveys. Here are some of the key features:
- Easy to Use: Kajabi Surveys makes it easy to create surveys from scratch or from pre-made templates. All you have to do is drag and drop the questions you want to ask, customize them to meet your needs, and you’re ready to get started.
- Flexible Delivery: Kajabi Surveys allows you to send your surveys via email, text message, or even embed them on your website for easy access. This makes it easy to get customers’ responses no matter where they are.
- Real-Time Analytics: With Kajabi Surveys, you can track your customers’ responses in real-time and get immediate insights into how they’re using your product or service. This helps you make better business decisions faster.
- Integrations: Kajabi Surveys allows you to easily integrate with other apps like Slack, Twilio, and Shopify to gather even more data to make better decisions.
How to Create a Survey on Kajabi
Creating a survey on Kajabi is easy. Here’s a step-by-step guide:
Step 1: Log into your Kajabi Account
To get started, log into your Kajabi account and click on “Surveys” in the left sidebar.
Step 2: Choose a Template or Create from Scratch
Next, decide if you want to start from a survey template or create your own from scratch. If you choose to start from a template, you can browse through the different categories and find one that best fits your needs. If you choose to create your own, you’ll be able to customize it to meet your specific requirements.
Step 3: Add Questions
Once you’ve chosen/created a survey, it’s time to start adding questions. You can choose from a variety of question types like multiple choice, drop-down lists, open-ended questions, and more. You can also add images or videos to make your surveys more engaging.
Step 4: Customize the Settings
Once you’ve added all the questions you want to ask, you can customize the settings for the survey. You can decide who can take the survey (based on email address or a custom URL link), set a deadline, control who can see the results, and more.
Step 5: Deploy the Survey
Once you’ve customized the settings, it’s time to deploy the survey. You can send it out via email, text message, or embed it directly on your website or landing page.
Step 6: Monitor the Results
Finally, you can monitor the responses in real-time and get insights you can use to make better decisions for your business.
Conclusion
Surveying your customers is a great way to get valuable feedback and understand the needs of your customers. Kajabi Surveys is a great tool for gathering feedback from your customers that is easy to use and offers powerful features like flexible delivery, real-time analytics, and integrations with other apps. With these tools, you can create surveys tailored to meet your needs and get the information you need to make better decisions for your business.